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Friends and Family Test (FFT) - Responses
Crown Heights Medical Centre
| Response | Apr 23 | May 23 | Jun 23 | Jul 23 | Aug 23 | Sep 23 | Oct 23 | Nov 23 | Dec 23 | Jan 24 | Feb 24 | Mar 24 |
| Very Good | 371 | 348 | 395 | 318 | 298 | 333 | 525 | 357 | 220 | 245 | 300 | 277 |
| Good | 102 | 83 | 85 | 66 | 71 | 73 | 112 | 83 | 53 | 63 | 74 | 72 |
Neither Good nor Poor | 21 | 29 | 25 | 25 | 16 | 15 | 16 | 18 | 23 | 23 | 26 | 22 |
| Poor | 16 | 14 | 4 | 14 | 10 | 11 | 16 | 12 | 14 | 6 | 17 | 14 |
| Very Poor | 18 | 15 | 23 | 19 | 14 | 12 | 6 | 10 | 13 | 10 | 13 | 15 |
| Don’t know | 2 | 1 | 0 | 2 | 0 | 1 | 0 | 2 | 1 | 3 | 2 | 4 |
| Total responses | 530 | 490 | 532 | 444 | 409 | 445 | 675 | 482 | 324 | 350 | 432 | 404 |
| % Very Good & Good | 89 | 88 | 90 | 86 | 90 | 91 | 94 | 91 | 84 | 88 | 87 | 86 |