Practice News

31st Aug

Infection Control Statement

Crown Heights Medical Centre (CHMC) Annual Infection Prevention and Control (IPC) Statement 


Infection Prevention and Control at Crown Heights Medical Centre

The IPC Lead at CHMC is Dr G Hullah and he is supported in this role by IPC Lead Nurse, Practice Nurse Sarah Prince, and Lead Nurse, Practice Nurse Alison Gorman.


In line with the Health and Social Care Act 2008 - Code of Practice on the prevention and control of infections and related guidance, this CHMC Annual IPC Statement has been prepared by the IPC lead and is available “for anyone who wishes to see it, including patients and regulatory authorities” on the CHMC website link here


Infection Transmission

For the reporting period 01 June 2020 – 31 May 2021 there have not been any known infection transmission events.


Audit Activity and Actions

The IPC Lead Nurse has a plan of IPC audit activity for the year and the following IPC audits were carried out in the previous year:




In response to the findings of these audits, the following actions have been taken:




IPC Risk Assessments

The following risk assessments have been undertaken for the prevention and control of infection at CHMC during the reporting period 01 June 2020 – 31 May 2021.

  • Legionella (water) Risk Assessment: The practice has reviewed its water safety risk assessment to ensure that the water supply does not pose a risk to patients, visitors or staff.
  • Immunisation: As a practice we ensure that staff are up to date with appropriate immunisations and offered occupational health vaccinations applicable to their role (i.e. seasonal flu). We take part in national immunisation campaigns for patients and offer vaccinations in house to our patient population.

Staff Training and Education

Infection Prevention and Control training for staff is available on the Teamnet system and compliance was 86% on 30 Nov 2020.


IPC training compliance monitoring is carried out by the Practice Manager with support from the IPC GP Lead and the following plans are in place to achieve 100% compliance by 30th November 2021


  • Ensure all those with annual training due in November complete the training by 30th November


In addition to annual online training, the IPC Lead Nurse carries out hand hygiene and aseptic technique audits and subsequent education.


IPC educational updates are cascaded to staff via the established Teamnet system and where necessary staff are requested to confirm acknowledgement. Infection Prevention and Control issues or updates are discussed regularly throughout the year in clinical or practice meetings and all staff are encouraged to raise any IPC concerns with their Line Manager, the Practice Manager or the IPC Lead.



During the Covid-19 pandemic the following Covid-19 specific training and education was available:


  • How to “Don and Doff” PPE correctly & in line with IPC guidelines.
  • Correct Hand Washing Technique
  • The correct PPE to use for patient contact & how to risk assess.
  • Isolation Protocol for suspected Covid-19 patients



Policy, Procedure and Guidance

The CHMC IPC Policy was reviewed in April 2021 to ensure that it incorporated all the requirements of the HSCA and Code of Practice. The revised Policy was shared with and approved by Partners.


IPC Significant Events

During the reporting period 01 June 2020 – 31 May 2021 there have not been any IPC significant events at CHMC.




19th Aug

Blood Tests

There is currently an international shortage of blood bottles used for taking samples and clinicians working in GP practices, hospitals, community and mental health trusts and ambulance trusts have been asked to suspend non-essential blood tests.
Our clinicians and managers in Hampshire and the Isle of Wight are working together to be more efficient. We will ensure we don't waste blood bottles and that we don't duplicate tests which have already been done. We are being thoughtful about which tests are ordered and prioritising those tests which will have an immediate impact on the diagnosis or treatment.
Our clinicians and their teams are working hard to prioritise our blood tests and we appreciate your patience whilst we put in place systems to manage this difficulty safely.

We would like to reassure all our patients that this disruption in supply should not affect any essential blood tests and any tests that are delayed will be rescheduled as soon as possible. We are working closely with NHS England to follow their guidance. We will continue to provide you with updates regarding this and thank you for your support.

16th Jul

Disabled Patient Facilities

Please note that from Monday 28th June until early September there will be NO access to the surgery from the car park via the lift. The area will be locked as engineers are installing a new lift on behalf of the landlord.

If you choose to use the car park below the surgery we recommend you use either of the 2 sets of stairs on the external wall of the car park.

Patients with mobility issue may find it easier to park on the Purple 1 floor in Festival Place and use the bridge.

We apologise for the inconvenience whilst these essential works are carried out.