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Welcome to Crown Heights Medical Centre

Crown Heights Medical Centre is a long established medical practice serving the residents of Basingstoke and its surrounding villages.  We are located on Alencon Link between the Railway and Bus Stations. We can be accessed by car, but car parking is extremely limited on site and is only for up to one hour. However, there is parking at Festival Place, which is a flat 50 metre walk across the footbridge.  May we ask you to consider the elderly and disabled before parking on site unless you are very ill and feel that you cannot access our premises from Festival Place?

Our practice currently enjoys the support of 18 doctors and a full practice nursing team from 21 individual consulting rooms and 2 dedicated nursing suites.  We offer a full range of primary care services and welcome new patients.

We are, along with Odiham Health Centre, a member of the Mosaic Healthcare Primary Care Network. 

COVID-19 Vaccinations North Hampshire

The coronavirus (COVID-19) vaccines are safe and effective. They give you the best protection against COVID-19.

We will be delivering the booster doses of the vaccine from Jameson House in North Hampshire and this is your local GP led vaccination site.

Still not had your first or second COVID-19 vaccine jab? There’s still time.

There is still time to get your COVID-19 jab. Appointments can be booked through the National Booking Service by calling 119 or by visiting

https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirusvaccination/

When booking please search for JAMESON HOUSE, which is your local GP led vaccine site

If you have any issues with booking or think you are due a 3rd dose of covid vaccination due to a specific condition please call our dedicated advice line on 0333 332 0855 between 10am-4pm to book

The vaccination site at Jameson house, Chineham Court, Basingstoke, RG24 8AG is currently open 0830 – 1830 Monday – Sunday. Appointments are bookable via 119 and

Anyone requiring any dose is also able to walk in for any dose (1st, 2nd 3rd 4th Booster)

You must be 91 days from your last dose to be eligible for a booster

From 31st January Jameson house will be open on the following times:

  Monday/Weds/Sat - 0800-1830

  Tuesday/Thurs - 1500-2100

Other pop up clinics will be available within our area. These can be found at:

https://www.nhs.uk/service-search/find-a-walk-in-coronavirus-covid-19-vaccination-site

Telephones

In the past few months the number of calls we have been receiving has increased, resulting in all our lines becoming busy (previously we always had some capacity). We became aware that, dependant on the network you are calling from,  patients are either being informed they have dialled a wrong number or the number is unobtainable. Unfortunately there was no quick fix to this, so the decision we have reached is to replace our telephone system in its entirety with effect from 16th February 2022.

In the meantime please do continue to try as our lines are working.

Emails from Patient Access

We have received reports from both Patient Access users and people who have never registered for the service, that they have received Covid passport emails purporting to be from Patient Access.  

We would like to share the following guidance from Patient Access for your information.  

We advise users of Patient Access to check the name and email address of the sender, all emails from Patient Access will come via an email address that ends in @patientaccess.com. We advise users never to click on any log in links that you receive via email but to visit the site via the address bar of your browser instead so that you know you are on the genuine Patient Access log in page. You can find more information and guidance on our information security page here: https://www.patientaccess.com/security  

We strongly advise users to set up their Memorable Word security feature, as well as using biometrics (fingerprint ID) if they use the app.  

Email addresses used to register for Patient Access account are secure. We do not share any data and no data is ever saved or stored on any device you use to access Patient Access.

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